We consider it our primary responsibility to protect the confidentiality of the personal information you provide and to protect it from unauthorised access, which is why we comply with the current data protection regulations, in particular the GDPR. Personal data means all information relating to an identified or identifiable natural person and any other person for whom such data may exist. Below you will find more information about the data processing we carry out:
When you book one of our properties through Internet portals, via our homepage or directly by email or phone, we will process the following data of all guests:
To make a booking, you must provide your contact details. These include personal data such as first name, surname, date of birth and much more, as well as other data such as period of stay or number of travelling persons. The data provided by you on our website or transmitted to us by booking portals, including any notes, are personal data and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with information relevant to the booking or during your stay as well as to ask you for your feedback after your stay. In addition, we will transfer your data to persons or companies to process your booking, in particular to the tourism authority, booking software provider and door access provider (see details below). When booking you are giving us the automatic consent for the data processing.
The processing of your data is mandatory for the booking. If you do not provide us with this information, or if your data is not complete, we may not be able to fully fulfil our contractual obligations to the tourism authorities.
Right to Confirmation: You have the right to ask the person responsible for a confirmation as to whether we are processing personal data concerning you. You can request confirmation at any time using the contact details below. Please note that we can only give you information if you can identify yourself.
Right to Correction: If we process personal data that is incomplete or incorrect, you may at any time request its correction or its completion by us.
Right to Limitation of Processing: You may require us to restrict the processing of your data if you deny the accuracy of the data but in a period of time that allows us to verify the accuracy of the data. the processing of the data is unlawful, but you reject a deletion and instead require a restriction of data usage. we no longer need the data for its intended purpose, but you still need that data to assert or defend your rights, or you have objected to the processing of the data
Right to deletion: You may request us to delete your personal data if we process it unlawfully or the processing disproportionately interferes with your justified protecting interests. Please note that there may be reasons for us to deny an immediate deletion as we need to adhere to the statutory retention provisions.
Right to object: If the processing of your personal data is based on a balancing of interests (Art. 6 (1) lit. f GDPR: legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. When exercising your right of objection, we ask you to explain your reasons why we should not process your personal data in the way we have done. We examine the situation and either adjust or adapt the data processing or show you our compelling legitimate reasons and continue the data processing. We will continue to process the data even if it serves the assertion, exercise or defence of legal claims.You may object to the processing of data for the purposes of direct mail and data analysis at any time. In this case we stop the data processing.
Right of revocation: If you have given us your consent for the processing of your personal data, you can revoke your consent at any time. Your revocation does not affect the legality of the data processing until revocation.To exercise the listed rights, you must inform us personally, by contact information given below.
Please note that we can only give you information if you can identify yourself.
Unduly demands of rights: Should you exercise one of the stated rights without good reason or very often, we reserve the right to demand a processing fee.
Our website is hosted by Smoobu GmbH / Smoobu.com and uses so-called cookies. These are small text files that are stored on your device using the browser and they do no harm. We use cookies to make our services user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Disabling cookies may limit the functionality of our website.
Google Maps: On this website we use the services offered by Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature. Each time Google Maps is called, Google sets a cookie to process user settings and data when view-ing the page that has the Google Maps component integrated. This cookie is usually not deleted by closing the browser, but will expire after a certain amount of time unless it is manually deleted by you.If you disagree with the processing of your data, you may disable the "Google Maps" service and prevent the transmission of data to Google in this way. To do this, you must disable the Java Script feature in your browser. However, please note that in this case you will not be able to use "Google Maps" or only to a limited extent.Use of "Google Maps" and information obtained through "Google Maps" is subject to the Google Terms of Use and the additional terms and conditions for "Google Maps".
Adobe fonts: This site uses so-called web fonts provided by Adobe for displaying fonts. Adobe Fonts is a service of Adobe Inc. ("Adobe"). The integration of these web fonts takes place by a server call to a server of Adobe, which is usually located in the USA. Among other things, this call transmits the visitor's IP address, the browser used and the visitor's device to Adobe. Further information can be found in the fonts policy of Adobe
Booking software provider: Smoobu GmbH / Smoobu.com is a software developed for landlords of holiday apartments, to make the organisation of bookings easier. Due to this, we transfer your data to facilitate the booking to Smoobu GmbH, Falckensteinstr. 48, 10997 Berlin, Germany. Smoobu GmbH is also the webhost of our website snuggery.dk. For more information, see the Smoobu Privacy Policy
Smart Lock: Nuki GmbH / Nuki.io develops software to manage the smart lock that allows access to the properties. After booking, we transfer parts of your data to Nuki Home Solutions GmbH (Münzgrabenstraße 92/4, 8010 Graz, Germany) in order for them to send you information about how to access the property. For more information, see the Nuki Privacy Policy
SSL encryption: This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. An encrypted connection can be recognised by the change of the browser's address bar from "http://" to "https://" and by the lock symbol in your browser-line. If SSL encryption is enabled, the data you submit to us cannot be read by third parties.
Snuggery, Peripécias IdÍlicas - LDA
e-mail: hello@snuggery.dk
phone: +351 302 020 203
